Sonder Responder - Queensland
Core
On-the-ground responder providing in-person safety, welfare checks, and psychological first aid (PFA) for members in critical incidents, coordinating with a 24/7 support center.
Role type
Casual on-call incident responder (physical/clinical work)
Builds
On-the-ground response capability for workplace health and safety
Domain
Workplace wellbeing, crisis intervention, mental health
Deliverable
physical/clinical work
Required skills
Empathy, situational awareness, decision making, delivering psychological first aid (PFA), conducting welfare checks, de-escalation, active listening, cultural competence, autonomy, high emotional intelligence
Preferred skills
Background in social work, crisis counseling, first response (paramedic/police/fire), defense force, community health, disaster relief, flight attendant, workplace safety, or chaplaincy
Technologies
Mobile platform (support coordination)
Responsibilities
Provide in-person support to members during critical incidents, assist in recruiting and training responders, conduct stakeholder engagement, provide input to operational procedures, conduct emergency and non-emergency support responses
Seniority
Casual, on-call IC