Gruppenleiter Reinigung (m/w/d)
Core
Leading a cleaning, bed preparation, and textile control team at a university hospital campus.
Role type
Senior team lead (cleaning services)
Builds
Cleaning services, bed preparation, and textile management for a university hospital
Domain
Healthcare / Hospital operations
Required skills
Team leadership, staff scheduling, quality control, process implementation, customer service, training and onboarding
Preferred skills
Experience with time accounting systems (e.g., Polypoint PEP), Microsoft Office proficiency
Technologies
Polypoint PEP, Microsoft Office
Responsibilities
Train and instruct new staff, supervise and control team members, handle complaints, manage customer relations, implement service specifications, plan personnel deployment, ensure process compliance, conduct quality checks and record KPIs
Seniority
Senior, hands-on IC