Mitarbeiter Kundenservice, Schwerpunkt Vertrieb (m/w/d)
Core
Customer service and sales representative handling energy products, contracts, and service inquiries across multiple channels.
Role type
Customer service and sales representative
Builds
Energy products and services for residential and commercial customers
Domain
Utilities / Energy
Deliverable
product features
Required skills
Customer consultation, sales, multi-channel communication, contract management, digital tools proficiency
Preferred skills
Foreign languages, IT affinity
Responsibilities
Handle customer inquiries regarding energy products, contracts, and billing; conduct sales conversations to promote suitable offers; represent the company at events and trade fairs; provide personalized advice and support; contribute ideas for process digitalization and sales development.