Serviceberater (m/w/d) für die Marken BMW, MINI und Kia
Core
Serve as the central point of contact between customers and the workshop team for BMW, MINI, and Kia brands, guiding clients through the entire service process across two locations.
Role type
Service Advisor (Automotive)
Builds
Customer service experience and repair coordination for BMW, MINI, and Kia vehicles
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
Technical understanding of vehicles, customer communication, organization, office software proficiency
Preferred skills
Experience in automotive dealership, Meister qualification
Technologies
BMW and Kia internal systems
Responsibilities
Coordinate with workshop and parts sales teams, handle customer inquiries and repair scheduling, manage recalls and urgent service requests, perform administrative tasks like leasing company communication
Sourced via personio · Listed on CareerPlan, which tracks 988,000+ jobs from 20+ sources.