Sozialarbeiter Teilnehmendenbegleitung (w/m/d)
Core
Social worker providing participant support, conflict resolution, and feedback management to ensure satisfaction and stability of participants in a service program.
Role type
Social worker (participant support)
Domain
Social services / Mental and physical health support
Deliverable
client delivery
Required skills
conflict resolution, stakeholder management, interdisciplinary collaboration, sensitive topic handling, preventive intervention
Preferred skills
experience with individuals with mental or physical impairments
Responsibilities
Identify dissatisfaction, conflicts, or stress situations early; intervene in conflicts; collaborate with complaint and occupancy management; develop feedback and participation structures; support measures for participant satisfaction and program stability; collaborate with pedagogical, psychosocial, and organizational areas.