Customs Management & Broker Management Expert (f/m/d)
Core
Design and implement a standardized broker management framework for the EMEA region, ensuring sustainable operational implementation of customs processes.
Role type
Senior IC customs and broker management expert
Builds
Group-wide standardized broker management framework and globally scalable broker program
Domain
Healthcare logistics and international trade compliance
Required skills
Customs management expertise, International customs processes knowledge, Program and policy design, Governance structure definition, Project management, Strategic thinking, Cross-functional collaboration
Preferred skills
German language skills, Experience in international environments
Technologies
None stated
Responsibilities
Design and develop a future-oriented, standardized broker management framework for the EMEA region and drive its implementation in an international, cross-functional environment. Define policies, governance structures, and KPIs for collaboration with external customs brokers and ensure their consistent adherence. Lead and support the rollout of a globally scalable broker program, ensuring transparency, quality, and efficiency across all customs processes. Act as the central point of contact for internal stakeholders, providing clear guidance on both strategic and operational matters related to customs management. Work in a project-based setup within international teams and drive continuous improvement as well as organizational development.
