Versicherungskaufmann Sach-Schaden Fallbegleitung (m/w/d)
Core
Case Owner managing private and commercial property insurance claims, serving as the primary contact for customers to ensure satisfaction and cost savings.
Role type
Claims adjuster (Case Owner)
Builds
Claims resolution processes for private and commercial property insurance
Domain
Insurance (Property & Casualty)
Deliverable
client delivery
Required skills
Claims management, customer communication, telephone handling, MS Office, system navigation (HOST, Guidewire, DÄV)
Preferred skills
Prior experience in property claims processing, empathy, service orientation
Technologies
HOST, Guidewire, DÄV, MS Office, Teams
Responsibilities
Manage claims independently within authorized limits, serve as the primary contact for customer claims, ensure availability for customers including off-hours, process claims via phone/email/mail prioritizing customer needs
Seniority
Mid-level, individual contributor