Credit Change & Innovation Officer
Core
Provides analytical support and drives digital transformation for Credit Asia by bridging business stakeholders and IT teams to implement and optimize credit-related applications.
Role type
Senior Business Analyst / Change Management Officer (Credit & Wealth Management)
Builds
Asia Credit applications (CRM, T24, L&D, Doxter, Payment Hub, Murex, Front Arena) and associated digital processes
Domain
Wealth Management / Credit Risk / Digital Banking
Deliverable
product features
Required skills
Analytical mindset, structured problem-solving, process design and re-engineering, impact analysis, project coordination, requirement documentation, UAT coordination, stakeholder management, training delivery
Preferred skills
Experience in client-centric digital banking or wealth management platforms, proficiency in Microsoft Office, ability to manage cross-functional teams
Technologies
CRM, T24, L&D, Doxter, Payment Hub, Murex, Front Arena
Responsibilities
Support gathering of functional and operational input for applications impacting Credit Asia; Partner with Credit leads to identify digital needs; Define project scope and key deliverables; Maintain requirement logs, test cases, and process flows; Drive transformation by running or supporting implementation, communication, and training; Coordinate documentation, scheduling, and tracking for ongoing digital projects; Demonstrate compliance with regulatory standards and risk management practices
Seniority
Mid-Senior, hands-on IC with project leadership
