Financial Operations Management
Core
Designing, optimizing, and overseeing financial processes (payments, collections, reconciliations) while acting as a liaison between local agency teams and the Shared Services Centre in India.
Role type
Senior Financial Operations Process Manager
Builds
Streamlined, compliant, and scalable financial workflows integrated with SAP and AI-driven solutions.
Domain
Shared Services / Financial Operations / Intelligent Automation
Deliverable
production ML models
Required skills
Financial operations process design, SAP (S/4HANA/ECC) expertise, Intelligent Automation (IA) and AI implementation, Shared Services management, stakeholder liaison, process standardization, compliance management, project management, change management.
Preferred skills
CA(SA) or CIMA certification, experience with O2C/P2P/R2R cycles, cross-cultural collaboration, strategic thinking.
Technologies
SAP, AI, Intelligent Automation (IA), RPA, Machine Learning.
Responsibilities
Lead review and continuous improvement of financial operations processes; Identify inefficiencies and implement enhancements; Drive identification and implementation of AI/IA solutions; Partner with tech teams to embed automation in finance workflows; Act as primary liaison between local teams and the SSC in India; Monitor and manage SSC performance against SLAs; Resolve escalations between stakeholders and SSC; Oversee implementation and optimization of SAP financial modules; Lead transformation initiatives for automation and digitization.
Seniority
Senior, hands-on IC with leadership responsibilities
