Serviceberater - Filiale Schwandorf (m/w/d)
Core
Central point of contact for private customers at a bank branch, handling account inquiries, payments, and service requests.
Role type
Bank branch service advisor
Builds
Bank branch services for private customers
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Customer communication, Account management, Payment processing, Online banking support, Appointment scheduling, Sales campaign support
Responsibilities
Conduct standardized consultations for account opening and online banking, Contact customers via phone and in person to discuss banking services, Handle daily emails and online banking inquiries, Generate appointments for self and colleagues, Support sales campaigns