Kundenberater (m/w/d) im Service im Regionalmarkt Rhein-Wehra
Core
First point of contact for private banking customers, handling service requests, guiding them to digital solutions, and managing complex service cases in the Rhein-Wehra region.
Role type
Customer Service Advisor (Private Banking)
Builds
Customer service experience across multiple channels for private banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service experience in banking, communication skills, digital competencies, organizational talent, flexibility
Preferred skills
Teamwork, proactive customer orientation, self-motivation
Technologies
Online banking, Mobile banking
Responsibilities
Greet customers and handle service requests, guide customers on digital banking usage, manage complex service cases, identify customer needs and propose solutions
Seniority
Individual Contributor