Kundenberater (m/w/d) im Service im Regionalmarkt Rhein-Wehra
Core
First point of contact for private banking customers, handling service requests, guiding them to digital solutions, and managing complex service cases in the Rhein-Wehra region.
Role type
Customer Service Advisor (Private Banking)
Builds
Service solutions and digital adoption for private banking customers
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Customer service, communication, digital literacy, problem-solving, organization
Preferred skills
Teamwork, adaptability, online banking interest
Responsibilities
Greet customers and handle service inquiries, guide customers on digital banking usage, resolve complex service requests, identify customer needs and propose solutions
Seniority
Entry to Mid-level, hands-on IC