Kundenberater (m/w/d) im Service im Regionalmarkt Rhein-Wehra
Core
First point of contact for private banking customers, handling service requests, guiding them to digital solutions, and resolving complex service issues.
Role type
Customer Service Advisor (Private Banking)
Builds
Customer service interactions and digital adoption support for private banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, communication, digital literacy, problem-solving, organization
Preferred skills
Teamwork, adaptability, self-management
Responsibilities
Greet customers and handle service inquiries, guide customers on digital banking products, resolve complex service requests, identify customer needs and propose solutions
Seniority
Individual Contributor