Mitarbeiter (m/w/d) Outbound im KundenDialogCenter
Core
Active outbound telephone contact with customers and members to identify needs, schedule consultations, and forward relevant leads.
Role type
Outbound Sales Representative (Call Center)
Builds
Scheduled consultation appointments and customer engagement for a regional cooperative bank
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Telephone communication, Needs analysis, Appointment scheduling, Regulatory compliance awareness
Responsibilities
Active outbound telephone contact with customers and members, Needs identification, Scheduling consultation appointments, Forwarding relevant customer leads, Supporting regulatory topics (e.g., customer consents)