Chief Operating Officer
Core
Managing the entire service delivery lifecycle for the Publicis Production EMEA Hub, integrating commerce, production, web, technology, and language capabilities to deliver scalable client outcomes.
Role type
C-level executive (Chief Operating Officer)
Builds
An AI-enabled orchestration layer connecting production, commerce, web, technology, and language capabilities across EMEA locations.
Domain
Media production, digital commerce, and global service delivery
Required skills
Operating model design, AI-enabled transformation, strategic execution, commercial and financial acumen, performance management, workforce transformation, stakeholder management, risk management, change management
Preferred skills
None stated
Technologies
AI, automation tools, workflow management systems
Responsibilities
Own and optimize the EMEA Hub operating model; Lead the transition to AI-enabled workflow adoption; Establish and govern a single Hub scorecard; Develop a workforce transformation plan; Drive workflow and role redesign for AI adoption; Scale Centres of Excellence; Partner on financial models to maximize profitability; Manage contractual and operational risks; Nurture talent and develop team expertise.
Seniority
C-level, strategic leadership
