Senior Consultant - Client Support Services - Talent Pooling
Core
Senior Consultant managing client support cases, troubleshooting issues, and conducting gap analysis for TechnologyOne business applications.
Role type
Senior Consultant (Client Support & Implementation)
Builds
Optimized business applications and supported client outcomes using TechnologyOne systems
Domain
Enterprise Resource Planning (ERP) / Business Applications
Deliverable
client delivery
Required skills
TechnologyOne consulting, gap analysis, business system design, functional specification documentation, requirement analysis, client relationship management
Preferred skills
TechnologyOne HRP, Asset Management, Property and Rating, BPA, ETL, TScripts, Dashboards/Data Models
Technologies
TechnologyOne, BPA, ETL, TScripts
Responsibilities
Managing and actioning client support cases via ticketing system, troubleshooting client issues, conducting gap analysis between client requirements and system capabilities, collaborating with consulting experts to resolve cases, supporting clients to simplify and modernize business applications
Seniority
Senior, hands-on IC
