Project Manager - CRM
Core
End-to-end project management of CRM campaigns and initiatives, coordinating cross-functional teams to deliver client CRM marketing ecosystems.
Role type
Senior Project Manager (Marketing/CRM)
Builds
CRM marketing campaigns, targeted communications, and client CRM ecosystems
Domain
Marketing / Customer Relationship Management
Deliverable
product features
Required skills
Cross-functional coordination, timeline and resource planning, risk management, process improvement, stakeholder alignment, project scoping, CRM platform management, Agile methodology, multitasking
Preferred skills
Salesforce experience, certifications in project management
Technologies
JIRA, Workfront, Smartsheet, Salesforce, Mac OS
Responsibilities
Manage project intake, scoping, planning, and execution; maintain operational cadence across Account, Strategy, Creative, Development, and QA teams; support CRM operational processes and workflow improvements; lead cross-functional working sessions; identify and communicate project risks and capacity constraints; maintain accurate project documentation and status updates.
Seniority
Mid-Senior, hands-on IC