Freelance - Senior ITSM Berater/Entwickler mit BMC Tools
Core
Configure and customize BMC Helix ITSM and BMC Digital Workplace Advanced tools, develop integrations with Active Directory and email systems, and create documentation for a client's service management processes.
Role type
Senior ITSM Consultant/Developer (BMC Tools)
Builds
Configured ITSM and Digital Workplace platforms with custom integrations
Domain
IT Service Management / Enterprise Software
Required skills
BMC Helix, BMC Digital Workplace Advanced, Active Directory, requirement analysis, customizing, programming, interface development, testing, documentation
Technologies
BMC Helix, BMC Digital Workplace Advanced, Active Directory
Responsibilities
Analyze requirements and create documentation, customize applications and program new functionalities, develop interfaces, ensure software maintainability and conduct tests, estimate implementation effort, create and hand over operation and development manuals
Seniority
Senior, hands-on IC