Enterprise Financial Systems - Business Analyst (Operations)
Core
Provide systems support and service coordination for the Altair EcoSystem (SAP) and Adobe Workfront PPM tools to support Publicis Groupe agencies and shared service centers.
Role type
Business Analyst (Operations)
Builds
PPM tool deployments, user support, and system enhancements for SAP and Workfront platforms.
Domain
Financial Systems / Professional Services Automation
Required skills
SAP Finance, Adobe Workfront, Service-Now, Excel, Microsoft Office, Ticketing Systems, User Acceptance Testing, Security Administration, Mergers and Acquisitions Support
Preferred skills
Advertising industry experience, Media company operations knowledge, Book-keeping principles
Technologies
SAP, Adobe Workfront, Service-Now, Microsoft Office
Responsibilities
Assist in deploying PPM tools across user base and country model; Analyze and resolve PPM tool and financial system queries via ticketing system; Support agencies during user acceptance testing and training; Liaise with offshore teams for unresolved tickets; Coordinate issue resolution meetings across Agency, Core, Management, and Offshore teams; Identify and document critical requirements and enhancements; Manage user setup and security administration within SAP Eco-System; Support implementation of new company structures, mergers, and acquisitions.
Seniority
Mid-level, hands-on IC
