Senior IT Project & Transition Manager (all genders)
Core
End-to-end planning, steering, and successful implementation of complex IT projects and IT transitions, ensuring quality, time, and budget targets.
Role type
Senior IT Project & Transition Manager
Builds
IT projects and transitions for clients in a managed-services or outsourcing environment
Domain
IT Services / Managed Services / Outsourcing
Required skills
IT project management, IT transition management, stakeholder management, risk management, change management, service architecture knowledge, ITIL/ITSM knowledge, vendor management, C-level communication
Preferred skills
Managed services experience, outsourcing experience, ITSM/ITIL certification
Technologies
ITIL, ITSM
Responsibilities
Analyze and consolidate customer requirements, translate them into project and implementation plans, actively steer project progress and verify milestones, manage change, risk, and escalation, lead and coordinate external service providers and internal teams, ensure structured transition to regular operations, develop project management standards and governance structures
Seniority
Senior, hands-on IC