Freight Forwarder, Sea Freight Export (m/w/d)
Core
Managing sea freight export operations, customer service, and order processing for a global logistics provider.
Role type
Sea Freight Export Specialist
Builds
Sea freight shipments and logistics solutions for customers
Domain
Logistics / Sea Freight
Required skills
Sea freight import/export processing, Customs documentation, Order management, Customer relationship management, Pricing calculation, IT system usage (Power BI, MS Office)
Preferred skills
Stakeholder consultation, Process improvement, Project support
Technologies
Power BI, Microsoft Office 365, Document Management Systems, Ticketing Systems
Responsibilities
Customer consultation and order intake, Transport order processing and booking, Customs documentation, Handling customer inquiries and claims, Invoicing and billing, Customer visits and acquisition, Process development and digitalization projects
Seniority
Mid-level, operational IC