Disponent (m/w/d) Road Direct International
Core
Coordinate and manage international transport orders from order entry to successful delivery, ensuring high service quality and meeting delivery deadlines.
Role type
International Transport Dispatcher (Freight Forwarding)
Builds
International transport logistics services for global customers
Domain
Logistics / Freight Forwarding
Required skills
Order coordination, Customer service, Shipment tracking, Stakeholder management, Process analysis, Quality control, MS Office
Preferred skills
Experience with international partners and carriers, Handling special and escalation cases
Technologies
MS Office
Responsibilities
Coordinate international transport orders from order entry to delivery, Act as central contact person for customers, Monitor shipment progress and ensure delivery deadlines, Collaborate with international partners, freight forwarders, and DSV branches, Coordinate information exchange with internal departments, Handle special and escalation cases independently, Analyze processes and contribute to continuous improvement, Conduct quality controls, maintain transport data, and create status reports and evaluations