Case Manager
Core
Provide assessments, crisis intervention, and practical support to individuals and families experiencing homelessness to achieve housing stability and improved wellbeing.
Role type
Senior IC case manager (homelessness services)
Builds
Sustainable housing outcomes and long-term independence for vulnerable clients
Domain
Social services / Homelessness support
Deliverable
client delivery
Required skills
Comprehensive assessment, crisis intervention, trauma-informed care, strengths-based case management, advocacy, stakeholder coordination, record keeping
Preferred skills
Qualifications in Community Services or Social Work, experience in homelessness or community services
Technologies
None stated
Responsibilities
Conduct comprehensive assessments and develop safety plans; deliver person-centred case management; advocate for clients to access housing, financial, health, and employment services; maintain accurate client records and reporting; participate in case reviews and team meetings
Seniority
Mid-level, hands-on IC
