Case Workers
Core
Case workers provide person-centred support, advocacy, and case management to individuals and families experiencing homelessness, domestic and family violence, and housing instability in regional NSW communities.
Role type
Senior IC case worker (community services)
Builds
Crisis & transitional accommodation, homelessness support, and domestic & family violence support programs
Domain
Social services / Community welfare / Housing
Deliverable
client delivery
Required skills
Case management, risk assessment, safety planning, advocacy, stakeholder engagement, strengths-based support planning
Preferred skills
Experience in community services, homelessness, housing, or domestic and family violence sectors
Technologies
None stated
Responsibilities
Delivering strengths-based case management and support planning; Conducting risk assessments and safety planning; Supporting clients to access housing, financial, legal, health and community services; Maintaining accurate case notes and client records; Building positive relationships with stakeholders and referral partners; Providing day-to-day operational leadership, supervision and guidance to staff
Seniority
Mid-level IC with operational leadership responsibilities