Account Manager
Core
Managing client relationships and delivering integrated marketing, digital experience, and platform work for clients in the modern media landscape.
Role type
Senior Account Manager (Agency)
Builds
Integrated campaigns, websites, digital platforms, customer experience, and transformation programmes.
Domain
Marketing, Communication, Digital Business Transformation
Deliverable
product features
Required skills
Client relationship management, Project management, Budget and scope management, Cross-functional coordination, Strategic thinking, Commercial awareness
Preferred skills
Experience with CRM and data platforms, Proposal development, Team leadership
Technologies
CRM, Digital platforms, Digital tools
Responsibilities
Act as key day-to-day contact for clients and lead regular meetings; Own day-to-day management of multiple projects from briefing to launch; Coordinate across strategy, creative, and technology teams; Support measurement, reporting, and performance review processes; Manage scopes, budgets, and commercial requirements; Provide direction and coaching to junior team members.
Seniority
Mid-Senior, hands-on IC