Veterinarian Practice Manager
Core
Lead the day-to-day operations and team culture of a well-established veterinary practice in Toowong, focusing on staff development, client experience, and operational consistency.
Role type
Senior Practice Manager (Veterinary)
Builds
A high-performing, psychologically safe veterinary team and a consistent client service experience
Domain
Veterinary Services / Healthcare Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, conflict resolution, client relations management, operational planning (rostering and stock), supplier relationship management, business acumen, onboarding and training
Preferred skills
Transferable skills from customer-facing service environments, calm leadership under pressure, adaptability, hands-on leadership style
Responsibilities
Manage rostering, stock, and compliance; coach and mentor vets, nurses, and reception staff; resolve client concerns and monitor feedback; build team culture and handle conflict resolution; manage supplier relationships; develop team members through onboarding and training