Manager, Billing Operations
Core
Lead end-to-end billing operations for a SaaS company, focusing on consumption-based billing models (Direct & Marketplace) to ensure accuracy, timeliness, and compliance.
Role type
Manager, Billing Operations
Builds
Accurate billing statements, reconciliations, and financial reports for SaaS customers.
Domain
SaaS / Technology Value Optimization (TVO)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
NetSuite expertise, consumption-based billing management, financial reconciliation, people leadership, process automation, FP&A partnership, ad-hoc data analysis
Preferred skills
SuiteBilling or Marketplace tooling experience, Salesforce.com exposure, AWS/Azure Marketplace billing experience, subscription billing tools experience, multi-entity environment experience
Technologies
NetSuite, SuiteBilling, Salesforce.com, Microsoft Excel
Responsibilities
Manage consumption-based billing processes (Direct & Marketplace), perform reconciliations between Marketplace data and NetSuite outputs, review invoices for policy adherence, drive continuous improvement in billing workflows, create and maintain reports/dashboards in NetSuite, manage billing-related queries, partner with FP&A/GTM Ops for forecasting and accruals, take ownership of billing controls for month/quarter-end close.
Seniority
Manager, hands-on IC with team leadership