Senior Rental Service Agent - Cairns
Core
Face of the company at the Cairns depot, managing customer check-ins/check-outs, fleet maintenance, and local operations for campervan rentals.
Role type
Senior Rental Service Agent (Depot Operations)
Builds
Campervan rental fleet operations and customer experience
Domain
Travel / Hospitality / RV Rentals
Deliverable
product features
Required skills
Customer service, fleet maintenance, team supervision, inventory management, problem-solving, driving
Preferred skills
Tourism, hospitality, or rent-a-car experience
Responsibilities
Handle incoming reservations and guest check-ins/check-outs; Maintain campervan fleet condition and monitor repairs; Supervise and coach team members; Manage stock, local suppliers, and cleaning services; Handle complaints and emergencies; Prepare and clean campervans; Assist in reselling and showcasing vehicles to buyers