Serviceassistenz (all genders) im Autohaus in Hildesheim
Core
Frontline customer service and administrative coordination in an automotive dealership, ensuring smooth operations and a welcoming experience for customers.
Role type
Customer service coordinator (automotive)
Builds
Customer service experience and operational efficiency for an automotive dealership
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer greeting and communication, appointment coordination, order processing support, rental vehicle management, document administration, data management
Preferred skills
Commercial training background, familiarity with office software, proactive problem-solving
Responsibilities
Greet customers in person and via phone, coordinate service appointments, support service advisors with order processing, manage rental vehicle issuance and return, maintain customer data and deadlines, act as communication liaison between customers, workshop, and team