Community Manager
Core
Lead day-to-day operations of a retirement village, ensuring resident satisfaction, financial performance, and facility management.
Role type
Senior Operations Manager (Retirement Living)
Builds
A positive, safe, and financially sustainable retirement community environment.
Domain
Retirement Living / Hospitality Operations
Required skills
Operations management, people leadership, financial acumen (P&L), stakeholder engagement, crisis resolution, compliance management, team recruitment and development
Preferred skills
Hospitality or Hotel background, tertiary qualification in business
Technologies
Microsoft Office
Responsibilities
Oversee village services including compliance, safety, security, and facilities management; manage community finance budgets and present to residents; lead and develop department managers and team members; resolve complex resident concerns and workplace risks; partner with internal teams (Care, Marketing, Legal, Sales).