Wholesale Manager (E-Commerce & Global Retail)
Core
Oversee wholesale operations and order management for a growing global consumer business, managing distributed teams and the entire order lifecycle from inquiry to fulfillment.
Role type
Senior Wholesale Operations Manager
Builds
Global wholesale order lifecycle and fulfillment infrastructure
Domain
E-Commerce & Global Retail
Required skills
B2B wholesale operations, distributed team leadership, KPI/SLA management, 3PL coordination, SOP development, financial reconciliation, ERP/WMS proficiency
Preferred skills
International retail buyer relationship management, process optimization, autonomous remote work
Technologies
Lark, Slack, Notion, Google Workspace, ERP/WMS platforms
Responsibilities
Oversee wholesale order lifecycle from inquiry to dispatch; Manage and mentor distributed teams across time zones; Monitor team KPIs and performance; Coordinate with international 3PL providers and warehouses; Develop and optimize SOPs; Supervise invoicing and payment reconciliation
Seniority
Senior, hands-on IC