Senior Manager Qualitätsmanagement & Garantieabwicklung Logistik (m/w/d)
Core
Ensuring delivered spare parts meet airworthiness requirements and design specifications, managing non-conformities, and handling logistics quality for customer service.
Role type
Senior Manager Quality Management & Warranty Processing (Logistics)
Builds
Quality assurance processes for spare parts and logistics operations for helicopter customer service
Domain
Aerospace / Aviation Logistics
Required skills
Quality management, EASA regulations, Aeronautical background, Root cause analysis, Audit execution, Stakeholder management, Project planning, Data analysis, MS Office, Cross-functional coordination
Preferred skills
French language skills
Technologies
Salesforce, NCM-Tool, MS Office
Responsibilities
Analyze warranty claims and create action plans; Manage interfaces across global logistics hubs; Ensure quality of new and spare parts including storage and material evaluation; Handle customer complaints and initiate corrective actions; Conduct audits in logistics environments; Support operational areas with airworthiness requirements; Plan and conduct staff training on airworthiness regulations.
Seniority
Senior, Management
