Head of Retail Operations (H/F)
Core
Lead integrated Amazon Seller and Retail Operations activities, ensuring performance across marketplace and retail operations for client accounts.
Role type
Senior management leader (Head of Distribution & Retail Services)
Builds
Performance of Seller Central and Vendor/Seller client accounts
Domain
E-commerce / Amazon Marketplace / Retail Operations
Required skills
Amazon Seller Central expertise, FBA operations management, Seller finance management, team leadership, P&L management, stakeholder management, operational planning, talent development
Preferred skills
Experience managing 10-20 person teams, complex account management, change management
Technologies
Amazon Seller Central, FBA, dashboards
Responsibilities
Manage client accounts and relationships with client eCommerce/Supply Chain directions, lead a team of ~15 collaborators, monitor P&L of the business unit, ensure high service quality and satisfaction, define workload plans and organize resources, develop team expertise
Seniority
Senior, hands-on IC with management responsibilities
