Sachbearbeitung (m/w/d) Bildung und Teilhabe
Core
Decide on benefits for education and participation under SGB II, SGB XII, and Federal Child Allowance Act; process and pay out ongoing cases; settle accounts and negotiate with external service providers; advise applicants, providers, and associations.
Role type
Administrative case officer (social benefits)
Builds
Social benefit payments and administrative processing for eligible citizens
Domain
Public administration / Social welfare
Deliverable
client delivery
Required skills
Social competence, sensitivity for people in difficult life situations, confident demeanor, negotiation skills, conflict resolution, stress tolerance, communication skills, cooperation skills
Responsibilities
Decide on granting benefits, process and pay out ongoing cases, settle accounts and negotiate with external providers, advise applicants and service providers