Support Worker
Core
Provide 24-hour supervision, practical support, and crisis intervention for individuals and families experiencing homelessness in Alice Springs.
Role type
Support Worker (Homelessness Crisis Accommodation)
Builds
Safe, respectful, and supportive living environment for residents in short-to medium-term crisis accommodation.
Domain
Social Services / Homelessness Support / Community Care
Deliverable
Physical/clinical work (supervision, practical support, site upkeep)
Required skills
Crisis intervention, managing complex behaviors, cultural awareness (Aboriginal and Torres Strait Islander), light cleaning, Microsoft systems, First Aid & CPR, driving
Preferred skills
Experience in mental health, AOD, or family violence contexts
Technologies
Microsoft-based systems
Responsibilities
Supervise residents day, afternoon, and overnight; support clients with immediate practical needs; monitor wellbeing and respond to challenging behaviors; complete administrative case notes; maintain site cleanliness and safety.
Seniority
Entry to Mid-level, hands-on IC