Senior Network/Systems Administration Analyst
Core
Maintain and support Epsilon's global network infrastructure across multiple datacenters and cloud platforms, ensuring 24x7x365 availability, stability, and performance.
Role type
Senior Network/Systems Administration Analyst
Builds
End-to-end solutions for client-facing platforms and revenue-generating systems
Domain
IT Infrastructure, Network Operations, Cloud Services
Required skills
WAN and routing topology support, datacenter switching, firewall technologies, hybrid multi-cloud networking, incident response, root cause analysis, configuration management, automation scripting, network monitoring, capacity planning, disaster recovery testing, team mentoring
Preferred skills
Certifications from major cloud platforms, Cisco, or Palo Alto Networks, AI-driven operational tooling experience
Technologies
Cisco Catalyst/Nexus, Dell Force10, Arista, Citrix NetScaler, F5 BIG-IP, Palo Alto Networks, SolarWinds NPM/NCM, ExtraHop, NetBrain, Panorama, AlgoSec, AWS, GCP, Azure, Terraform, Ansible, Python
Responsibilities
Provide advanced operational support for network services across on-premises and cloud environments; Perform incident response, troubleshooting, and root cause analysis for complex network issues; Serve as a technical escalation point and provide leadership during major incidents; Monitor and maintain network availability, performance, and capacity; Perform configuration management, software upgrades, and maintenance activities; Support hybrid and multi-cloud networking technologies; Develop and maintain operational runbooks and standard operating procedures; Use automation tools and scripting languages to improve operational efficiencies; Support network monitoring, alerting, and observability platforms; Perform vulnerability remediation activities; Participate in disaster recovery testing and operational readiness exercises; Mentor junior administrators and engineers
Seniority
Senior, hands-on IC with leadership responsibilities
