Pharmacy Quality Coordinator
Core
Primary liaison between internal and external teams (providers and pharmacies) to advance pharmacy quality performance metrics including Part D Patient Safety Measures, HEDIS, and PQA.
Role type
Territory-based pharmacy quality performance coordinator
Builds
External engagement plans and operational models for pharmacy quality improvement
Domain
Healthcare / Managed Care / Pharmacy Quality
Deliverable
client delivery
Required skills
territory management, field visit execution, stakeholder collaboration, business-to-business (B2B) engagement, quality performance analysis, process improvement documentation, training material creation
Preferred skills
Medicare/Medicaid experience, analysis tools proficiency, Licensed Pharmacy Tech (LPT) certification
Technologies
web-based systems, custom systems, proprietary systems
Responsibilities
Develop and execute comprehensive territory external engagement plans; Conduct consistent field visits with external partners; Collaborate across stakeholders to promote adoption of new concepts; Account for covered external partners' pharmacy quality performance; Create executive summaries of engagement successes and challenges