Lead Program Manager
Core
Lead large-scale AI training data programs supporting complex, high-volume operations, owning strategy, delivery, and client governance.
Role type
Senior IC Lead Program Manager (AI Data Operations)
Builds
AI training data programs and operations at scale
Domain
AI / Data Operations / Technology Services
Deliverable
production ML models
Required skills
Program strategy & delivery, Vendor management, Client relationship management, Budget & margin management, Risk management (RAID), Quality governance, Capacity planning, Process improvement, Automation scaling, Stakeholder management
Preferred skills
Experience managing budgets/margins, Experience scaling high-volume operations, Experience with AI training data or data operations
Technologies
Automation tools, Reporting dashboards, Operational tooling
Responsibilities
Define and execute program strategy and delivery plans across multiple projects and vendors; Lead and develop delivery teams through coaching and performance feedback; Serve as primary client contact leading governance meetings and business reviews; Partner with Quality leadership to maintain standards and implement corrective actions; Plan and secure rater/annotator capacity to meet high-volume targets; Manage program budgets, margins, and change orders; Maintain comprehensive RAID management and lead root-cause analysis; Drive process improvement by standardizing SOPs and dashboards; Partner with technology teams to pilot and scale automation opportunities; Ensure adherence to data privacy and security requirements.
Seniority
Senior, hands-on IC
