LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes for long-term care members.
Role type
Senior IC case management coordinator (long-term care)
Builds
Personalized service care plans and care management activities
Domain
Healthcare + Long-term care services
Required skills
case management, care plan development, resource coordination, provider interaction, member/family education, regulatory compliance, on-site assessment
Preferred skills
waiver population experience, knowledge of community resources (employment, housing, justice, foster care)
Technologies
None stated
Responsibilities
Evaluate member needs and recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Provide resource support for various needs; Monitor care plans and member outcomes; Interact with healthcare providers and partners; Collect and maintain member information for compliance; Perform on-site visits to assess needs; Educate members and families on services and benefits; Provide feedback to leadership on quality of care improvements
Seniority
Entry-level to Mid-level (1+ year experience required)