Community Resource Coordinator II
Core
Connects members to community resources to support their care management journey and provides health education.
Role type
Community Health Worker (CHW)
Builds
Community connection activities and member support
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Community outreach, non-clinical health assessments, home safety assessment, resource coordination, telephonic outreach, in-person visits, knowledge of Social Determinants of Health (SDOH)
Preferred skills
Prior CHW experience
Responsibilities
Connect members to known community and care resources, support coordination of community outreach resources, serve as support for member inquiries, document and maintain community resources, assist clinical team with outreach and education, conduct non-clinical general health assessments, conduct non-medical assessments (home safety, transportation, employment), conduct telephonic and in-person outreach to locate hard-to-reach individuals, make visits to homes and community organizations.