LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes for long-term care members.
Role type
Senior IC case management coordinator (long-term care)
Builds
personalized service care plans and care management activities
Domain
Healthcare / Long-term care / Home and Community-Based Services (HCBS)
Required skills
case management, care plan development, resource coordination, provider network management, member/family education, regulatory compliance documentation, on-site assessment
Preferred skills
HCBS waiver population support, prior case management experience
Technologies
None stated
Responsibilities
Evaluate member needs and available resources to recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Provide resource support for housing, employment, and independent living; Monitor care plans and member outcomes; Document care management activities for regulatory compliance; Conduct on-site visits to assess member needs; Educate members and families on services and benefits; Provide feedback to leadership on quality of care improvements.
Seniority
Entry-level to Mid-level, hands-on IC