Supervisor, Care Management (Social Worker)
Core
Supervises the care management team and coordinates behavioral health care delivery for members, ensuring compliance and quality of care.
Role type
Senior IC care management supervisor (behavioral health)
Builds
Member-centered care coordination and compliance frameworks
Domain
Healthcare + Behavioral Health
Required skills
Licensed Clinical Behavioral Health Professional (LCSW/LMFT/LMHC/RN), case assignment management, team performance evaluation, regulatory compliance monitoring, stakeholder collaboration, coaching and guidance
Preferred skills
Experience with CCSOs, community organization partnerships, onboarding and training staff
Technologies
None stated
Responsibilities
Monitor and review care management documentation for compliance; Assign caseloads based on state requirements and staff experience; Provide guidance on escalated complex cases; Evaluate team performance and provide feedback; Coach team and providers on service options and care plans; Monitor reports for quality and productivity metrics; Assist with hiring and training.
Seniority
Senior, hands-on IC with leadership responsibilities