LTSS Service Care Coordinator
Core
Develops, assesses, and coordinates holistic care management activities and personalized service plans for long-term care members to enable quality, cost-effective healthcare outcomes.
Role type
Senior IC long-term care service coordinator
Builds
Personalized service care plans and care management activities
Domain
Healthcare + Long-term care
Required skills
Care plan development, resource identification, provider coordination, member education, compliance documentation, outcome monitoring
Preferred skills
Experience with populations served, RN licensure
Technologies
None stated
Responsibilities
Evaluate member needs and available resources to recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Provide resource support for housing, employment, and independent living; Monitor care plans and member status; Educate members and families on services and benefits; Document care management activities for regulatory compliance; Provide feedback to leadership on care quality improvements.
Seniority
Entry-level to Mid-level, hands-on IC