Disponent:in in der Betriebssteuerung (m/w/d)
Core
Monitoring, controlling, and coordinating operational railway operations to ensure service quality and reliability for customers.
Role type
Operational dispatcher (railway)
Builds
Reliable passenger rail services on the NordWestBahn network
Domain
Public transportation / Railway operations
Required skills
Vehicle scheduling, disruption management, staff rostering, adherence to operating regulations, shift work readiness
Preferred skills
Experience in railway operations or logistics, strong organizational skills, customer orientation
Technologies
EDV (Computer systems)
Responsibilities
Monitor and coordinate operational processes, schedule vehicles based on demand, manage disruptions and incidents, plan staff shifts, ensure punctuality and quality standards, handle track ordering for diversions and special cases