LTSS Service Care Coordinator
Core
Coordinates holistic care management and develops personalized service plans for long-term care members, including those with physical disabilities, elderly, brain injury, or HIV/AIDS.
Role type
Senior IC care coordinator (long-term care)
Builds
Personalized service care plans and care management activities
Domain
Healthcare + Long-term care
Required skills
Care plan development, resource coordination, provider liaison, member/family education, compliance documentation, on-site assessment, outcome monitoring
Preferred skills
Experience with vulnerable populations, knowledge of state/federal regulations, experience with specific conditions (brain injury, HIV/AIDS, substance abuse)
Technologies
None stated
Responsibilities
Evaluate member needs and recommend care plans; Identify and coordinate with providers and community resources; Monitor care plans and member outcomes; Provide education on services and benefits; Document care activities for regulatory compliance; Conduct on-site visits when necessary; Provide feedback to leadership on care quality improvements