LTSS Service Care Manager
Core
Develops, assesses, and coordinates holistic care management activities and personalized service plans for long-term care members to enable quality, cost-effective healthcare outcomes.
Role type
Long-term care service care manager
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-term care
Required skills
Care plan development, resource coordination, provider interaction, member/family education, compliance documentation, needs assessment, outcome monitoring
Preferred skills
Previous assessment experience, experience with Community Health Choices (CHC)
Responsibilities
Evaluate member needs and available resources to recommend care plans; Identify providers, specialists, and community resources; Coordinate between members, families, and care provider teams; Provide resource support for needs like housing, employment, and independent living; Monitor care plans and member status; Collect and maintain member information for regulatory compliance; Conduct home or site visits to assess needs; Educate members and families on services and benefits; Provide feedback to leadership on quality of care improvements.