Care Manager
Core
Develops, assesses, and facilitates complex care management activities for members with mental and behavioral health needs, including substance use disorders, to provide high-quality, cost-effective healthcare outcomes.
Role type
Senior IC Care Manager (Behavioral Health)
Builds
Personalized care plans and service plans for members with high-level acuity
Domain
Healthcare + Behavioral Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Care plan development, resource identification, care coordination, clinical monitoring, member education, regulatory compliance, data documentation, needs assessment, provider collaboration, outcome tracking
Preferred skills
Experience with children, foster care, juvenile justice system, computer proficiency
Technologies
Telephonic tools, digital platforms, home visit protocols
Responsibilities
Evaluate member needs via phone or in-home visits and recommend care plans; Develop ongoing care plans for members with high acuity and identify necessary providers and community resources; Coordinate between members, families, and care provider teams to ensure service accessibility; Monitor care plans and member status for treatment side effects, complications, and clinical symptoms; Provide education to members and families on treatment options, referrals, and healthcare benefits; Collect, document, and maintain member information to ensure regulatory compliance; Provide feedback to leadership on opportunities to improve care delivery.
Seniority
Mid-level, hands-on IC