Senior gH2 Service Manager (all genders welcome)
Core
Primary point of contact for customers regarding process engineering questions related to the operation and maintenance of green hydrogen electrolyzer systems.
Role type
Senior gH2 Service Manager
Builds
Service concepts and complex service offerings for green hydrogen electrolyzer systems
Domain
Green hydrogen / Electrolysis / Industrial process engineering
Deliverable
client delivery
Required skills
Process engineering, Customer support, Service concept development, Partnership building, Offer preparation and negotiations, Technical support and training, Cross-departmental collaboration
Preferred skills
Experience operating an electrolyzer plant, chemical plant, or power plant, Project management
Technologies
PFDs, P&IDs, Heat and mass balances, Process control strategies
Responsibilities
Act as primary contact for process engineering questions, Provide cost-optimized process solutions, Develop and introduce service concepts, Foster partnerships with customers and suppliers, Prepare service proposals and lead contract negotiations, Provide technical support and training, Conduct regular customer visits
Seniority
Senior, hands-on IC
