Bell Attendant
Core
Provide personalized and attentive service to guests, managing luggage, transportation, and courier dispatch to create a memorable W experience.
Role type
Bell Attendant (Wheels Team)
Builds
Guest arrival/departure experience, valet parking, transportation services, courier dispatch
Domain
Hospitality / Luxury Hotel
Deliverable
client delivery
Required skills
Outstanding communication skills, charisma, ability to create a welcoming atmosphere, attention to detail, physical stamina for luggage handling
Preferred skills
Passion for creating memorable guest experiences, knowledge of local area
Responsibilities
Operate main hotel driveway, car stacker, and valet parking service; manage transportation services and courier/postal dispatching; handle luggage services; assist in rooming guests during arrival and farewell; act as runner for guest requests; support Chief Concierge, Duty Manager, and Wheels Valet Captain
Seniority
Individual Contributor