Product Owner Customer Service & Field Service (m/w/d)
Hybrid
Core
Oversee the development and continuous improvement of Customer-Service and Field-Service solutions using Microsoft Dynamics 365.
Role type
Product Owner (Service Solutions)
Builds
Customer-Service and Field-Service solutions on Microsoft Dynamics 365
Domain
Enterprise Resource Planning (ERP) / Customer Service / Field Service
Required skills
Requirements management, Product backlog management, End-to-End process design, Workshop facilitation, External partner management, User story definition, Acceptance testing, Release support, Business value analysis
Preferred skills
Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Field Service, Digital transformation projects, Agile methodologies (Scrum, Kanban)